Frequently Asked Question
What is UNCULTURED?
UNCULTURED is a print-on-demand merchandise store where you can find designs that reflect your personality, beliefs, fandom, and identity. Every item is made just for you once you place an order.
How does Print-on-Demand work?
Once you order, your product is printed, packed, and shipped especially for you. This helps reduce waste and ensures a more sustainable production.
What's the difference between Standard and Premium t-shirts?
Standard (30s)
Our default shirt uses Cotton Combed 30s — it’s lightweight, breathable, and soft, perfect for daily wear and your existential crises under the sun.
Premium (24s)
Want something thicker, sturdier, and built to handle both sweat and judgment? Our Cotton Combed 24s has a heavier feel with the same softness. Ideal for bold prints and people who want their identity to hit harder.
You can choose your fabric variant on the product page before checking out.
How long will it take to receive my order?
Production usually takes 2–5 business days. Shipping time depends on your location, but typically ranges from 5–10 business days after production.
Where do you ship?
We ship from Ruko Victoria Lane no.21, Jl.Lingkar Barat, Alam Sutera, Tangerang Selatan, 15143, Indonesia. We deliver to all Indonesia. Shipping fees and estimated delivery times will be shown at checkout.
Can I return or exchange an item?
Since each item is made-to-order, we only accept returns for defective or wrong items. Please contact us within 7 days of receiving your order.
What if my item arrives damaged or incorrect?
We’re so sorry! Please send a photo of the issue and your order number to our support team, and we’ll fix it right away.
Do you offer bulk or custom group orders?
Yes! For bulk orders or special requests (e.g., communities or events), contact us and we’ll be happy to assist.
How can I contact you?
You can reach us via the contact form on our website or email us directly at support@unculturedvibe.com